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FAQs

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  • Will you contact me with my FICO score?

    If your Credit Score is over their required 660 criteria, we do NOT contact you directly unless you request it. We will contact you if your score is below the 660 criteria requirements before we submit it to the DBPR. We include you FICO score by email along with your Thank You letter.

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  • Do I need to send my application to the DBPR before my Credit Reports are sent?

    No, once the application is received the processor will link the Credit Reports with the application.

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  • Do I receive a copy of my Personal Report?

    No, due to credit reporting guidelines we are prohibited from releasing your personal report directly to you. We send your personal report directly to the DBPR.

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  • Does my business need to be active with Florida Secretary of State before I submit my Credit Reports?

    Yes, under most circumstances, but we suggest you contact the DBPR directly with any questions regarding qualifications.

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  • Do I receive a copy of my Business Credit Report?

    Do I receive a copy of my Business Credit Report?

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  • Do you report past due balances on the debtor’s credit report?

    Yes. NACM is a national credit reporting agency, and we are the only collection agency that is also a credit reporting agency. We will report the collection account in the debtor’s business credit report.

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  • Will you forward my claim to an attorney?

    We don’t, and this is for your benefit. Many collection agencies tout this as an added service. If you decide to file a suit, you don’t need us to take a percentage, and you don’t need another layer of communication between you and the attorney. If you decide to place the account with an attorney,

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  • Can I add collection fees to the balance due?

    If your contract, credit application, or sales and delivery receipts include language that addresses the fees, the answer is yes. It is also essential to calculate collection fees correctly. Wrong Way Example:  $1,000.00 placed for collection X 1.21 = $1,210.00. When we collect and charge 21%, you end up with $955.90. You are short $44.10

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  • Why Should I Trust NACM?

    The National Association of Credit Management (NACM) was founded in 1896. We don’t use commercial advertisements because we are a trusted name in the credit industry. Although most of our services and credit information are only available to our members, we offer commercial collections without membership.

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  • Why should I trust Avada?

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NACM South Atlantic
6290 Edgewater Drive
Orlando, FL  32810
(407) 299-7491

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