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FAQs

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  • How do I send the information to NACM?

    Monthly A/R files may be sent to us by email, but please contact us before sending your first aging file. If your company automates the process and would like an FTP account set up for data transfer we can provide that information after your first file is received and the format verified.

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  • Are there other benefits to sharing data?

    Yes, there are both tools and benefits; Portfolio Risk Analysis, Account Monitoring are both valuable tools included for data contributors. We do ask you to contact us to have the options enabled for your login code. There are time saving benefits for members participating in credit groups and there are statistics that show companies that

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  • Does NACM sell my data?

    No, unlike other credit reporting companies NACM data is used exclusively for the NACM National Trade Credit Report only.

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  • Is it ok if I make changes to the file I submit?

    If you are deleting lines or making corrections to the file yes. However, the file format should never be changed without notifying NACM first as data will not be mapped correctly.

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  • Can anyone look up my complete aging information?

    No, only NACM members have access to running NACM Credit Reports and only individual credit reports are sold. The subjects we have in our database have an average 7% touch rate. Our studies show the average number of credit inquiries a member company receives is very close to that figure. In many industries that will

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  • How do I know my data is loaded correctly?

    Once we receive your file a sample load will take place and you will have the opportunity to verify the data mapping, especially the aging buckets (current, 30, 60, 90, and 120) have loaded correctly. Once confirmed we are ready to receive your data monthly!

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  • Can customer account numbers be re-used?

    Account numbers from your system should never be re-used. Once mapped in our system your customer account number is matched to a subject in our system by account number every month.

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  • What Credit Reporting Agency do you use for requesting my Personal Report?

    TransUnion

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  • What is the phone number to the DBPR?

    Phone (850) 487-1395

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  • How long should I wait before requesting a new Personal Report to see if my score has changed?

    It may take 30 to 60 days to go through the billing cycle before any changes are reported on your Credit report. However, we suggest signing up with a free service like Credit Karma which can suggest specific steps to improving your credit score.

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NACM South Atlantic
6290 Edgewater Drive
Orlando, FL  32810
(407) 299-7491

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